REFUND POLICY
At SpotifyStream, we strive to help you promote your music. As such, we provide a comprehensive 14-day money-back guarantee, in compliance with the company local laws and regulations, as well as the “General business conditions for the acceptance of cashless means of payment” and the “PCI DSS compliance instructions security standards for merchants”.
If, for any reason, you are not entirely satisfied with our service and decide to discontinue within the first 14 days following the purchase, we are committed to refunding 100% of your money promptly.
In the event that you have already gained benefits from our promotional services – such as an increase in streams, reach, followers, saves, playlist submissions, or any other form of promotion – we will provide a partial refund. This refund will be calculated based on the remaining unused portion of the promotion. We will only deduct the proportion of the service fee that corresponds to the promotional actions already undertaken, ensuring that you receive a refund for all unused services.
To request a refund, please contact us via our help page at SpotifyStream Help.
At SpotifyStream, we believe that our relationship with our clients extends beyond mere transactions. We want to reassure you that you are fully covered by our 14-day risk-free guarantee.
Your satisfaction is our priority!
